Revised October 10, 2019

TERMS OF SERVICE (www.instent.com)

 

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. WHEN YOU USE PURCHASE PRODUCTS OR SERVICES THROUGH THIS WEBSITE YOU AGREE TO ALL OF THESE TERMS OF SERVICE AND OUR PRIVACY POLICY THAT COVERS HOW WE COLLECT, USE, SHARE AND STORE YOUR PERSONAL INFORMATION.

 

Customer (“Buyer”,“You”, “Your” or “User”) agrees that by purchasing goods or services you agree to enter a legally binding Contract with VAE Industries Corporation, a Delaware corporation (“Instent”, “us”, “we”, or “our”), If you do not agree to the terms of this Contract do not purchase or use our Products or Services

YOUR PURCHASE OF OUR GOODS OR SERVICES THROUGH THIS WEBSITE ACKNOWLEDGES THAT YOU HAVE READ THIS CONTRACT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS.

We may modify this Contract and Terms of Service and Privacy Policy from time to time. If we make material changes, we will provide you notice through updating our Terms of Service or Privacy Policy pages, or by other means.  We agree that changes will not be retroactive. Your continued use of this site or purchase of our products or services after we publish or send a notice about our changes to these terms means you consent to the updated terms. We reserve the right to restrict, suspend, or terminate your account if we believe you are in breach of this Contract or law.

PRODUCTS.  The description, features, and technical specifications of Products on our website are general in nature and only intended for your general reference.  We reserve the right to modify or remove any Product or technical item shown on our website and may do so at any time without notice or obligation to modify in any way Products you ordered prior to our changes in descriptions or features.

PRICES.   Unless otherwise specified all prices are FOB VAE Industries’ warehouse and exclusive of any applicable sales and use taxes, insurance, and transportation costs.  This means title and all risks of loss and damages pass to you once we deliver the Products to the carrier at our warehouse.   You are responsible for all freight and transportation, storage, and similar charges incurred at destination.  We recommend you obtain insurance offered through the carrier you select for delivery because you bear the risk of loss.  The applicable prices are those shown on our website at the time you complete the online order.  Prices are subject to change without notice.  You acknowledge that fluctuations in any applicable currency exchange rate may affect the actual price you pay.

We retain all right, title and ownership to the Products sold until you have made full and complete payment of the purchase price, including any and all applicable taxes and charges.  This does not modify or change the risk of loss or damage provisions of this Contract.  Should you fail to pay the full purchase price for the Product, including any applicable taxes and charges in accordance with the terms of this Agreement, we shall have the right to demand and require the immediate return of the Products, in good and workable condition at your expense.

 

PAYMENT. Full payment in US Dollars is due on order. All online payments are processed through our third-party payment processor, Century Business Solutions.  Here are links to their Terms of Use and Privacy Policies for your reference.

SHIPMENT. You  acknowledge that delivery is by third-party carriers and delivery delays are beyond our control.

We reserve the right to make partial shipments of items in your order and may ship from any location we select. You agree that we shall not be liable for any loss, damage, detention, delay or failure to deliver resulting from causes beyond our reasonable control including, but not limited to, fire, explosion, flood, strike or other differences with workmen, accidents to our facility, acts of sabotage, shortage of facility, material or labor, delay in transportation, delay of supply of product to us, breakdown or accident, riot, insurrection, civil or military authority, governmental controls, restrictions, sanctions, or regulations, whether legal or de facto, including but not limited to failure to obtain export or import licenses, a force majeure event effecting any of our suppliers or any other cause beyond our control.  All delivery and performance periods shall be adjusted and extended as necessary due to any such occurrence.

You must immediately report any lost or damaged Product to the freight company that delivered the Product and seek all compensation for such loss or damage from the freight company.  You agree to make any claim for damage resulting from manufacturing defect to us in writing within eight (8) business days of receipt of the Product and prior to any use of the Product.   You agree that returns and exchanges require our prior written consent and you shall provide written request for refund or exchange within 5 business days of delivery and prior to use of the Product.  We will issue a credit towards future purchase for any accepted returns.  There are no refunds for shipped Product.  You are responsible for any costs or expenses for returned or exchanged Products.

If you purchase the Products export, our standard terms and conditions for export sales apply. Acceptance of export orders is not valid unless confirmed in writing by us. You are responsible for compliance with all United States export control rules and regulations. You shall not name VAE Industries Corporation as “shipper” or “exporter of record” on any Shipper’s Export Declaration or in connection with the export of any Products purchased from us.

 

OVERSHIPMENT.  We do not intentionally supply Products in excess of what you order.  In the event of any over shipped product material, you agree to return the over shipped Product as we direct and at our expense.

 

Intellectual Property

We retains all right, title, and interest in and to our plans, specifications, designs, drawings, patterns, computer codes, technical information, intellectual property and know-how as the exclusive property of VAE Industries Corporation. This Contract, your use of our website, or purchase of Products does not grant you or anyone else any intellectual property license or rights in or to any patents, copyrights, trademarks, trade secrets, or proprietary information owned or controlled by VAE Industries.  You agree to maintain in confidence, not disclose to any third party, or use for any purpose other than that for which we have supplied, any of our information or property designated by us as confidential, secret, or proprietary information of VAE Industries Corporation. You agree that you will not identify as ‘genuine’ or use our trademarks with any Products you have treated, modified, or altered in any way.  We will rely on any information, plans, specifications, designs, drawings, patterns, computer codes, technical information, or other information you supply to us and you agree that we shall not be liable or responsible for any damages or loss arising out its incorporation in the Products you order and purchase.  You specifically warrant that any plan, specification, design drawing, pattern computer codes, technical information, or other information you provide to us, nor any use of the Products you contemplate or make, infringes any patent, copyright, trade secret or other intellectual property rights.

 

Your obligations.

You make the following promises to us in this Contract:

  • You have the full right and authority to enter into this Contract, that you have accurately identified yourself and have not provided any inaccurate information, and you are an entity or sole proprietorship of an individual 18 years or older authorized to do business under applicable law. Creating an account or ordering Products with false information is a violation of our terms, including doing so on behalf of persons under the age of 18.
  • You agree to honor your payment obligations and you understand that third-party payment processors may store your payment information. You understand that there may be fees and taxes added to our prices based on the billing information that you provide at the time of purchase. You understand that your total payments for purchases may vary from that indicated on our website due to taxes and applicable exchange rates or fees based on your location.

 

Privacy Policy.

Our Privacy Policy describes what Personal Data we collect, how it is used or stored and how you may exercise your rights to access, update, modify or delete the data.  We will not access, process, or otherwise use your Personal Data other than as explained in our Privacy Policy. Notwithstanding the foregoing, we may disclose user data as required by applicable law or by proper legal or governmental authority.  We will notify you of any such legal or governmental demand, unless prohibited from doing so.  Our Privacy Policy applies only to our website and does not apply to any third-party website or service accessed or used in conjunction with our website.

 

Warranty Disclaimers.

This is our disclaimer of legal liability for the quality, safety, or reliability of our Products:

Customized Products ordered to your specifications will conform to any plans, drawings, patterns, samples, or other description furnished or adopted or provided by you and clearly communicated to us.  Seller warrants that for a period of one (1) year from the Delivery Date, Products will be fit and sufficient for the purpose intended; and that all goods are merchantable, of good material and workmanship, and free from defect. Such warranties, together with our service warranties and guarantees, if any, shall survive your inspection, acceptance of, and payment for the Products and shall apply to you, your successors, and assigns.  You must provide written notice of any defects or nonconformity to us no later than five (5) business days after delivery.  In the event the Product fails to properly perform or has a defect, you may, at our option and in addition to all other remedies available at law, require prompt correction, repair, or replacement of the defective or nonconforming Product.  We shall bear the cost of labor and components to correct any defective or nonconforming Products.  Return of defective or nonconforming Product to us is at your expense.  The option to correct, repair, or replace defective or nonconforming Product shall not apply if the failure of the Product is due to normal wear, negligence in the use of the Product, including but not limited to the use of the Product in high-wind conditions or failure to maintain the Product in the manner prescribed by us or the manufacturer.  Any correction or replacement of the Product or its parts by us does not extend the initial one (1) year warranty period.

 

Limitation of liability.

These are the limits of legal liability we may have to you.

You acknowledge we are only responsible for the sale and arranging delivery of Products.  We do not assemble the Products and bear no liability for bodily injury or other damages caused by the failure of the Products to perform.

 

TO THE EXTENT PERMITTED UNDER LAW VAE INDUSTRIES CORPORATION SHALL NOT BE LIABLE TO YOU OR OTHERS FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF OPPORTUNITIES, REPUTATION, GOOD WILL, PROFITS OR REVENUES, RELATED TO YOUR USE OF ANY OF OUR PRODUCTS.

 

IN NO EVENT SHALL THE LIABILITY OF VAE INDUSTRIES CORPROATION SHALL AND ITS AFFILIATES EXCEED, IN THE AGGREGATE FOR ALL CLAIMS, AN AMOUNT THAT IS GREATER THAN THE PURCHASE PRICE YOU PAID FOR THE APPLICABLE PRODUCTS.THIS LIMITATION OF LIABILITY IS A MATERIAL PART OF THE BASIS OF THE BARGAIN BETWEEN YOU AND VAE INDUSTRIES CORPROATIONAND SHALL APPLY TO ALL CLAIMS OF LIABILITY INCLUDING BUT NOT LIMITED TO WARRANTY, TORT, NEGLIGENCE, CONTRACT, STRICT LIABILITY, OR ANY OTHER THERORY OF LIABILTY EVEN IF VAE INDUSTRIES CORPROATIONOR ITS AFFILIATES HAVE BEEN TOLD OF THE POSSIBILITY OF ANY SUCH DAMAGE, SUCH DAMAGES ARE FORESEEABLE AND EVEN IF THESE REMEDIES FAIL THEIR ESSENTIAL PURPOSE. If applicable law limits the application of this exclusion of liability, you agree that our liability is limited to the maximum extent permissible. For the avoidance of doubt, our liability limits and other rights set forth in this Contract apply likewise to our affiliates, licensors, suppliers, agents, directors, officers, employees, and other representatives.

 

Indemnification.

You shall defend, indemnify, and hold harmless VAE Industries Corporation and its officers, directors, shareholders, parents, subsidiaries, agents, successors, and assigns against any claims, demands, actions, causes of action, costs, liabilities, losses, harm and damages of any kind (including attorneys’ fees), regardless of the theory of liability, incurred by or threatened against VAE Industries Corporation in connection with any modifications by you to the Products or services supplied, the incorporation of the Products into any other product, the extension of any warranties beyond those provided herein, or any other acts or omissions by you related to the sale or distribution of the Products or services provided by us.  You agree to defend, indemnify, and hold VAE Industries Corporation and its officers, directors, shareholders, parents, subsidiaries, agents, successors, and assigns claims related to infringement or violation of any copyright, trademark, trade secret, or privacy or confidentiality right by written material, images, logos, or other content you provide us.  Indemnified Claims include, without limitation, claims arising out of or related to negligence by VAE Industries Corporation and its officers, directors, shareholders, parents, subsidiaries, agents, successors, and assigns. Your obligations to indemnify include retention and payment of attorneys and payment of court costs, as well as settlement at your expense and payment of any judgments. You acknowledge and agree that we have the right to reject any settlement or compromise that requires we admit wrongdoing or liability or subjects us to any ongoing affirmative obligations.